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December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Topeka?

A residential security package is intended to protect your home. But what happens in the event your home security alarms go off in Topeka? What are the right steps to take to help make sure you and your family are safe?

The first thing to do is to remain calm. You should understand that your 24-hour monitoring experts are always standing by to assist. Then follow these steps to be ready for any crisis at your property.

Our 24-Hour Specialists Help You Stay Safe

A 24-7 monitoring specialist is alerted in an instant whenever your Topeka home security alarms go off. When a representative is notified, they will call you n a hurry to ascertain what caused your home’s defense. Your alarm can trip due to a range of emergencies, including:

  • Break-in

  • Smoke

  • Flood

  • Accidentally setting off alarm

In circumstances when your system was set off by accident—like not remembering that the motion sensors are armed when you unlock a door— an agent will reach out to find out if help is needed. Provide your predetermined password, and they can turn off the alarm.

If you have an urgent situation, your monitoring team member will summon emergency personnel, including firefighters, EMS, and law enforcement, to your home. They can also function as your proxy in the event nobody is home. Your monitoring team can also apprise emergency services on which component was triggered, giving them a forewarning for what could be a hazardous environment. Your monitoring professional will stay on the line with you to help you stay composed and let you know what to do next.

Recommended Steps if Your Alarm Goes Off In Topeka

Getting roused from bed in the wee hours of the morning to a security warning blaring is understandably frightening—even moreso if you don’t know why it’s happening. The most beneficial thing you can do is remain calm and follow these steps:

  • Before anything else, move to a safe place. Gather all members of your family including pets as quick as you can and get into a shielded space within your residence or exit as quickly as possible. It's a common tendency to want to face the situation on your own, but this is not the best course of action. As an alternative, concentrate on attempting to keep you and your loved ones secure and let the trained personnel deal with the crisis.

  • Secondly, utilize your mobile security application to remain in communication with your monitoring team. They'll notify authorities who will be on their way to your home in a flash.

  • Lastly, keep a persistent line of communication with your monitoring team and first responders. You have the ability to be patched through, so everyone is sharing information. Or, if you can't be in direct contact with your emergency providers, you’re still able to obtain updates via text. Even if it’s only a false alarm, it's a good idea to thoroughly communicate with all teams so you will be prepared should an actual problem happen.

Defend Against All Types of Emergencies in Topeka with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems works hard to make sure your family and your home are well defended. With 24/7 monitoring, home automation, and entry-point sensors, your property will become the safe haven it's supposed to be. Create your ideal home security plan by submitting the form on this page or reach out to (785) 268-2982 to take the first step toward a secure property.